Swift Airport Parking - Luton Valet Airport Parking, Meet and Greet Service FAQS

Where will you collect my car for meet and greet or valet parking?

For meet and greet or valet parking services, our uniformed driver will meet you at the level 3 (3D) in the multi-storey car park 1 in order to collect the vehicle upon your arrival. Your car will be brought back to you at the airport upon your return.

Where are the cars kept during the parking duration?

All vehicles are parked in our safe parking compound that has patrolling guards 24/7.

How do these parking options differ from each other?

These parking options vary in prices and operational logistics. All customers can choose which parking type is more suitable for their requirement and then make their reservation. For more details on how they operate differently, please refer to our "how it works" page.

What services do we offer?

Smart Airport Parking offer car parking services for which you have to make your reservation in advance over the phone or preferably through the booking form available at this website.

What type of parking services do we offer?

We offer 3 options for parking amenities:

Meet & Greet
Park & Ride
Valet

Where will I meet you for park and ride?

For park and ride service type follow the directions provided to you in the booking confirmation email and arrive at the compound to park directly.

How will I get to the airport from compound?

After parking at the compound, you can get a complimentary shuttle transfer directly to the airport. The same shuttle will bring you back to the compound upon your arrival.

Do you own a parking compound?

We own a private compound where all cars are kept for the parking duration. The compound is secure and has regular guard patrols 24/7.

Is it necessary to handover my car keys?

Yes it is necessary to leave your car keys for all parking types as we may need to drive park or move your car within the compound.

Can I make a parking reservation on short notice?

Short notice bookings can be made over the phone at 03333 216 212 but they are dependent upon the availability of parking space.

In case my plans change, how will I cancel or amend my booking?

For cancellations or amendment, give us a call at 03333 216 212 and our friendly staff will assist you as needed. Please be mindful of our availability hours and call us in our office hour for effective and timely assistance. All changes in a booking will be charged with £12.

How do I make a complaint?

We offer quality assured services to all our customers and take their complaints very seriously. Please send us your complaint or feedback via email at info@smartairportparkingltd.co.uk

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Since 2010 We have offered conveniently secure car parking for all at London Luton Airport. Our fully vetted uniformed staff will meet you at the short stay

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testimonials

We used your meet and greet service from Luton and were delighted with it. We arrived at the airport at 4,00 a.m. on 17th February for our flight to Tenerife, arriving back yesterday at 4.00 p.m. On both occasions we did not have to wait at all and the staff were all pleasant and courteous. Thank...

Liz Anderson

Despite the reviews I went ahead and booked this for ?£23 - dropped the car off at 4.30am no problems at all, the men were helpful and friendly despite the hour! The walk to the terminal is less than 5 minutes through the bridge so no trouble AT ALL, would definitely use them again!

Hollie Amato

Brilliant service, chaos at Luton but smooth handling the people from Swift. Used this service more than 3 times, each time 5*

Ant Critchfield

No complaints. Great prices and simply got the best experience

Maya Alexander

Good parking company with professional and courteous staff

Ethan Bryan

Reading the reviews I've got an impression I used different company My service was great ! Cheapest price online, all details sent via email, clear instructions when to call and where to go Smooth drop off, documents ready before I even left the car, quick swap I missed my inbound flight. C...

Joanna Zuber

Excellent experience. Dropped off car early met with bright & cheerful staff. Then on return back late on a windy night, followed instructions (since vehicle has a 10-minute wait time at Luton short term car park) and within a minute there was our car -and staff bright and cheerful,too!

Martin Harris

Overall the car parking facilities were good and essay to use.

Emma Joy

Brilliant and faultless, we arrived early but this wasn't an issue, the car was fine when we got back and it was waiting for us when we arrived back to the collection point. Friendly bunch of guys and good value and no hassle especially with Luton being one massive building site at the mome...

Emma Sedgewick

Pretty satisfied. A little chaotic at the drop off but car brought back very quickly.

Greg Davies

They were absolutely fine. No problems at all.

Maurice Davies

One of the most professional services I've ever used. My experience was excellent with friendly staff.

Regina Spencer

"Really good experience! Quick and easy, no waiting time at all. Pleasant professional staff."

P Watkins

We just used them and they were absolutely fine. The main problem was the complete mess of Luton Airport's carparks during the rebuilding"

Maurice Davies

Good overall service although a tad more complicated than meet and greet at other airports. Avs was very professional and polite when we picked the car up."

G Riches

pick up and drop off was very quick and simple."

R Keep

"Very good service provided by Swift Park. Everything went accordingly to the schedule, I even got 30 minutes early on my return and they brought the car. Definitely recommend them."

C Dina

Staff friendly and helpful.

S Robinsons

"They did what they said they would do, were courteous and professional when I asked to drop off early having beaten the anticipated traffic, and were within five minutes of promised collection time."

Ian Porter

Simply plain sailing. Staff pleasant. Efficient service although really busy."

M Pavlovic

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